---
title: Work Requests
description: "The main Work Request Record form stores key data about work that needs to be performed for an Asset. ![](https://evergreenworx.com/wp-content/uploads/2023/05/WorkRequests.png) ![](https://evergreenworx.com/wp-content/uploads/2023/04/Number1-300x300.png) In the ribbon, available actions are displayed for the current Work Request record, such as deactivating the record, deleting the…"
url: "https://evergreenworx.com/docs/work-requests/"
updated: "2025-10-22"
category: Maintenance
---

# Work Requests

The main Work Request Record form stores key data about work that needs to be performed for an Asset.

  ![](https://evergreenworx.com/wp-content/uploads/2023/05/WorkRequests.png)

![](https://evergreenworx.com/wp-content/uploads/2023/04/Number1-300x300.png) In the ribbon, available actions are displayed for the current Work Request record, such as deactivating the record, deleting the record, or running a report. The actions available depend on your security role and permissions.

- - Submit Request - once a Work Request has been created, it can be submitted for approval. An Approver must be specified on the request before the action can be completed.
  - Approve Request – if a Work Request has been submitted for approval, the Approver designated on the record will have access to this action. Clicking on the action will automatically create a Work Order associated to the Work Request, as well as updating the status of the Work Request itself.

![](https://evergreenworx.com/wp-content/uploads/2023/04/Number2-300x300.png) Record forms have tabs that allow the user to move between different data elements of the record. On the Work Request record, you’ll see the following tabs:

- - Summary – Displays characteristic data such as the Asset on which the work is needed, the type of work, and the priority and due dates of the work to be performed.
  - Timeline - Stores historical notes and activities against the record. For more information, see the Timeline topic. For more information, see [Timeline | EvergreenWorx](https://evergreenworx.com/docs/timeline-2/).
  - Documents – File attachments such as documents and photos.
  - Related – Other related items, such as Record Audit History and [Activities](https://evergreenworx.com/docs/activities-2/).

![](https://evergreenworx.com/wp-content/uploads/2023/04/Number3-300x300.png) The record status indicates whether the Work Request is still in “Draft” mode or it has been “Submitted”, and if submitted, whether it has been “Approved” or “Rejected” by a supervisor.